Product · Direction 01

MedNavigator.AI

A voice-first virtual receptionist for medical triage and patient intake — natural conversations, medical-domain reasoning, 24/7.

MEDy Award 2025 · NextMed Health, San Diego

What it is

MedNavigator.AI speaks with patients the way a skilled receptionist would — collecting history, understanding symptoms, and routing to the right specialist. The voice agent is fast, friendly, and runs on models fine-tuned for the medical domain.

It handles registration, scheduling, and follow-ups around the clock, and integrates with existing EHR/EMR systems. For clinics with stricter data requirements, the entire stack can run on-premise.

Voice-firstMedical LLM fine-tuningEHR/EMR integrationOn-prem or SaaSMultilingual
Main stage — NextMed Health 2025Receiving the MEDy AwardAward ceremony
Main stage — NextMed Health 2025
How it works
01

Conversation

Natural voice and text in multiple languages. Collects symptoms, history, and context — no forms, no friction.

02

Reasoning

Medical-domain fine-tuned models evaluate information, suggest urgency, and identify the appropriate specialist.

03

Handoff

Registration, scheduling, and follow-ups — handed cleanly into the clinic’s EHR/EMR or internal workflow.

Deployment
Cloud

Managed SaaS

Proprietary models on a secure cloud — no third-party AI providers in the data path. Fast setup, managed updates, EHR/EMR integration.

On-premise

Clinic-hosted

Entire stack deployed on the clinic’s own infrastructure for maximum data sovereignty. Custom integrations and compliance on request.

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